IT Resources Guide

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Information Technology Resource Guide 2017-2018

We have developed this Resource Guide to help you learn about the wide variety of IT services and organizations that are available. We hope the information in this guide will help you make the most of your time at Michigan and we also encourage you to contact department faculty and staff with any questions you may have.

Department IT Contact - IT info in CEE department
Email Lists - Email Lists and Access
Departmental Intranet - MBOX
Computer labs - CAEN and Printing
Advanced Research Computing (ARC) - Flux
Software Packages - Software available through CAEN
Social media - ITS and CAEN social media accounts
Cloud storage and Computing Services
Web-page Creation Services
Backups

Department IT Contact Info

The department information technology (IT) group can be contacted via the email address cee-it@umich.edu. Please use this email when in need of any IT support. You can also call the group at (734) 763-9109, but please use the phone only in the case of an emergency. Thanks!

Email Lists

A number of email lists are available to faculty and students to access departmental sub-groups. They can be found here.

Departmental Intranet

The CEE faculty and staff have access to the intranet, which is found here. The intranet has budget templates, building maps and other documents, which are critical for different business purposes in the department. The intranet is only accessible by CEE faculty and staff. If you have any questions, please contact cee-it@umich.edu.

Computer Labs

CAEN computer labs are open 24 hours a day on a first come, first served, drop-in basis, except when reserved. Some buildings, however, may be closed to non-departmental individuals during evening and weekend hours.

Eligible students at the College of Engineering receive a supplemental allocation of $40.00 each full term for use on Information and Technology Services (ITS) printers. Charges are taken from the allocation per impression (per printed side of a piece of paper) at ITS rates. Additional charges printed beyond the total allocation are charged to student accounts. ITS printers are available in many locations across campus, including all CAEN computer labs.

Advanced Research Computing (ARC)

Software Packages

There are two software loads on the CLSE computers: a "Student Instructional Edition for students completing coursework, and a "Student Research Edition" for students performing non-commercial research. More information on the software access and restrictions is available here.

CAEN works with software vendors to find academic software that College of Engineering students can install on their personal computers at no cost. The current list of academic software that is available to Engineering students at no cost is collected in CAEN’s Knowledge Base.

In addition to information provided above, faculty, staff and students have access to Microsoft software through the Microsoft Imagine program. These packages can be installed on personal machines. More information can be found by clicking the link.

Important Note: To install Project Pro 2016 on your personal machines, start here.

Finally, to access university remote servers on your machines, you can install VMware Horizon and connect to remote servers. Instructions in accessing these options are available here.

Important Note: To install the "VMware Horizon Client" for your personal machines, start here: https://midesktop.umich.edu/ 

This is particularly important for any students who has computers that have OS X (Apple) or Linux and need to run Windows 10 programs (i.e., those available in CAEN labs).

Social Media

Stay Connected with CEE via Twitter, Facebook, and LinkedIn

Cloud Storage and Computing Services

Students, faculty, and staff who use one of CAEN's desktop computing environments receive a network-accessible Windows Home Directory. Files saved in the Windows Desktop or Documents folders are stored and will be available in the same folders on all other CAEN lab computers.

CAEN student computer labs provide well-configured desktop computers with fully integrated software environments, network-accessible home directories for convenient and secure storage of files, and printers with a generous pre-paid print allocation. Remote access to the software environment installed in the computer labs is also available.

Classroom technology: CAEN supports presentation systems, a lecture recording and web-based viewing system, and room control systems that enable easy and consistent use of these systems in all College classrooms. 

The CAEN Hotline provides walk-in, telephone, and web-based support. CAEN's Faculty Liaison provides or coordinates one-on-one consulting and other training sessions oriented to faculty and graduate students for their use of CAEN's resources.

CAEN's departmental information technology resources and services include:

• A comprehensive software library comprising engineering and productivity applications.
• Network-based file storage to support productivity and administrative applications for faculty and staff.
• An information security program that helps departments comply with U-M policies.
• Assistance in using the College's content management system to create and host departmental web sites.
• Assistance in identifying and providing information technology solutions from campus and third-party sources.

Web-page creation services

Backups

CAEN recommends that data which is business-critical to the College of Engineering be stored in departmental or administrative group space on the main College storage system, rather than on the local hard drive of an office computer because you are responsible for the data on your computer and for performing backups.